Posted on: 4th November 2011
Last year, Georgetown Bagelry added online ordering to its website. Since then, many of you have ordered your bagels online. Whether it’s to avoid the lines or to plan ahead, online ordering is a great benefit to our customers. To make it easier for you to plan ahead for big orders, we’ve added online catering to our website this summer. To encourage customers to take advantage of these convenient ordering options, we’d like to provide incentives, like discount codes you can use for online orders.
At present, our online ordering system isn’t able to apply coupon codes in real-time. The system is designed for customers to pay for online orders at the store. Georgetown Bagelry realizes that paying at the store for online orders isn’t efficient and doesn’t alleviate lines, which is why we require all customers to pay before they pick up the order placed online.
In order to provide discounts for online orders, customers will need to provide the appropriate coupon code upon paying online and the discount will be applied retroactively – we will refund you the difference. We understand that this isn’t ideal.
Though Georgetown Bagelry is a small bagel shop, our ambitions are big! It is often difficult for small businesses like us to find vendors who can fit our needs and our budgets. Smaller vendors may not offer the functionality that larger companies expect but are affordable and scalable, while larger vendors are too expensive for individual shops to afford but offer the services we need. As we grow, so do those who partner with us. But it takes time.
We appreciate your patience and we are dedicated to providing you with an extraordinary bagel experience. Our bagels are made with hands and heart – getting business processes to following the same model isn’t as easy, but we’re working on it!
Tags: bagels, catering, Georgetown bagelry, online catering, online ordering, small business, website